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As our name states, MPC is a payment center, not a collection agency.  We are an outsourcing company utilized to manage medical facilities self-pay and insurance accounts receivables.  MPC simply performs as an extension of your business office; that solely focuses on collecting all self-pay and insurance dollars.  We do this by performing inbound and outbound phone calls, asking for payment in full and lastly by setting up and fully monitoring payment plans.

When you turn an account over to MPC, we generate a letter of introduction as if it is being sent by your Medical Facility.  In that letter the patient is asked to either pay the account in full, or call our toll free number to arrange a payment plan.  If we haven’t heard from the patient within 10 days after the letter goes out, we call them, including evenings and Saturdays.

The Timeline in which MPC works accounts for the Medical Facility is Ninety Days.  In this period of time, MPC will either obtain PIF, payment plan based on Medical Facility criteria or insurance information for billing.

  • Each account will receive UNLIMITED PHONE CALLS from Day 10 forward, until it has been resolved, or returned to the medical center for bad debt.

 

MPC’s liquidation rate exceeds the industry normals because of our early intervention with your accounts.  However unlike traditional collection agencies that work the account through legal and credit reporting, they keep the accounts perpetually.  MPC only retains the accounts from listing through 90 day since last activity.  This insures the Medical Facility that those accounts placed for bad debt are truly bad debt.

The only charges are a flat commission rate based on cash collected.  If MPC does not collect on the account, then it is no charge to the Medical Facility for the letters and phone calls made.

If insurance is discovered on an account, MPC forwards this information to the Medical Facility so billing can occur. 
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Let MPC do you medical collections so you can divert your FTE’s in collecting your Insurance accounts. Medical Payment Center is in the business of healthcare collections. Since 1988, they have been performing hospital collections for over 74 clients. MPC does not report any credit ratings or referrals to credit bureaus. We are a payment/call center that works and monitors accounts based on each medical facilities criteria. MPC adheres and administers to the payment criteria set forth by your medical facility. It is the policy and commitment of Medical Payment Center (MPC) to work each patient account with integrity, confidentiality and to use every resource available to collect monies owed for medical services provided by each facility. As we are a payment/billing center for either medical or dental collections, we can specialize in different programs based on facility needs. As our name states, MPC is a payment center, not a collection agency. We maintain a collection agency service license in any state requiring one. We perform third party collections. We are an outsourcing company utilized by hospitals, medical and dental clinics to manage their self pay accounts receivables. Medical Payment Center simply performs as an extension of your business office; that solely focuses on collection of self pay accounts.